Terms and Conditions (Pilot Logbook Pro)
Effective date: 2026-09-12
Applies to
Pilot Logbook Pro mobile apps (iOS/Android) and web app (collectively, the “App”).
Overview
These Terms and Conditions (“Terms”) form a binding agreement between you and Pilot Logbook Pro (the “Operator”, “we”, “us”, or “our”) governing your access to and use of the App and related services (collectively, the “Services”). By creating an account, accessing, or using the Services, you agree to these Terms.
If you do not agree, do not use the Services.
1) Who can use the Services
You must be able to form a legally binding contract in your jurisdiction to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” includes that organization.
2) What the Services do (and do not do)
The Services are designed to help you record, organize, analyze, and export aviation logbook information and related planning summaries. Features may include:
- Creating and editing flight log entries (including out/in times, airports, aircraft, crew position, time categories, takeoffs/landings, instrument time, remarks).
- Automated calculations and summaries (such as day/night splits, totals, charts, and “recency/currency” style rolling windows).
- Importing draft flights from Google or Apple Calendar where supported, exported schedule files, files you provide (PDF/CSV/Excel), airline reports, and optional airline scheduling connections on native apps, where supported.
- Displaying routes and statistics on maps.
- Exporting to PDF, CSV, and Excel and sharing those exports.
Aviation, regulatory, and planning disclaimers
No aviation authority relationship. The Operator is not an aviation authority and does not represent any regulator, examiner, employer, or flight school.
Not legal advice; not compliance assurance. The Services are not legal advice. They do not guarantee regulatory compliance, logbook acceptability, or audit readiness. Regulations, interpretations, and company policies differ by jurisdiction, aircraft, operation type, employer SOPs, and personal circumstances.
Planning features are informational only. Any duty/FDP, schedule-based summaries, “currency/recency,” or similar planning outputs are for planning and awareness only. Do not rely on them for dispatch, operational decisions, flight release, or determining legality. You are solely responsible for verifying applicability and correctness against current regulations, company manuals, and official sources.
Calculation limitations. Automated calculations (including day/night determinations using civil twilight, instrument/IFR heuristics, and other derived values) depend on accurate inputs (e.g., times, time zones, airport codes, and source data). Results may be wrong due to missing/incorrect data, unusual routes, polar/seasonal effects, device clock issues, third‑party data errors, or software defects. You must review, correct, and validate outputs before using them for any purpose.
3) Accounts, security, and your responsibilities
To use certain features, you must create a Pilot Logbook Pro account. You agree to:
- Provide accurate and current account information.
- Keep your Pilot Logbook Pro account sign-in details secure and not share access to your account with others.
- Promptly notify us of any unauthorized access or security incident affecting your Pilot Logbook Pro account.
You are responsible for all activity under your Pilot Logbook Pro account to the extent permitted by law. If you use schedule import features, you are also responsible for ensuring your use complies with your employer, airline, and any applicable third-party rules. See §5 for scheduling-provider connection requirements.
4) Your content and data
“User Content” means any data you upload, import, store, submit, or generate using the Services, including flight entries, profile details, settings, files for import, and exports.
You retain ownership of your User Content. You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display your User Content only as necessary to provide, maintain, and improve the Services, prevent abuse, and comply with law.
Data accuracy. You are solely responsible for the completeness and accuracy of your User Content and ensuring your records meet your legal, regulatory, employer, and insurance requirements. Maintain independent backups and records where required.
Imports and third-party sources. Imported content may be incomplete, mis-parsed, duplicated, or mapped incorrectly. Source systems may change formats without notice. You must review all imported items (including “draft flights”) before approving or relying on them. Additional terms for airline scheduling-provider connections are in §5.
5) Airline scheduling provider connections
This section applies when you connect to, or import from, an airline scheduling provider, calendar feed, or schedule file (including ICS exports) to generate draft flights for your review.
1. Optional third-party schedule connection
Pilot Logbook Pro may provide an optional feature that allows you to retrieve schedule or roster information from an airline, scheduling provider, calendar service, or other third-party system that you are authorized to access.
This feature is provided for your convenience. Pilot Logbook Pro is not an official airline scheduling system and is not affiliated with, endorsed by, or sponsored by your airline, scheduling provider, union, or any aviation authority unless we expressly state otherwise in a written agreement.
Availability and functionality may vary by airline, scheduling provider, account type, location, authentication method, and third-party system.
2. Your authority and responsibilities
By connecting a third-party scheduling provider, you represent and warrant that:
- you are authorized to access the connected account;
- you are authorized to use the connected account for the purpose of retrieving your schedule;
- your use of the connection does not violate your employment agreement, employee handbook, information-security policy, collective agreement, scheduling-provider terms, or any other applicable rule;
- you will not use the connection to access another person's account;
- you will not attempt to bypass authentication, security controls, rate limits, CAPTCHA challenges, MFA requirements, device restrictions, or other access controls; and
- you will review your airline and scheduling-provider rules before enabling the connection.
You are responsible for determining whether your employer or scheduling provider permits this type of third-party connection. Pilot Logbook Pro does not represent that any particular airline, employer, union, scheduling provider, or aviation authority has approved or endorsed the connection unless expressly identified in writing.
3. Credential and authentication handling
Where a connection requires airline or scheduling-provider credentials, the applicable connection method will be described to you before you proceed.
For connection methods designed to keep credentials on your device, Pilot Logbook Pro will use reasonable technical measures intended to store credentials only in the secure storage provided by your device and to transmit them only to the selected scheduling provider over an encrypted connection. Pilot Logbook Pro will not intentionally transmit those credentials to Pilot Logbook Pro servers.
However, no method of electronic storage or transmission is completely secure. You are responsible for maintaining the security of your device, using a device passcode or equivalent protection, keeping your operating system current, and disconnecting the provider account if your device is lost, compromised, or no longer under your control.
Pilot Logbook Pro will not ask you to provide your airline password, MFA code, security answer, or other authentication secret through email, telephone, support chat, or an unaffiliated website.
4. Third-party systems
The connected scheduling provider is operated by a third party. Pilot Logbook Pro does not control that provider's availability, authentication requirements, security practices, terms, data, accuracy, or continued support for third-party applications.
The provider may change, restrict, suspend, or terminate access without notice. Pilot Logbook Pro may also suspend or disable a connection where necessary for security, legal, privacy, technical, operational, or contractual reasons.
If the third-party provider presents a security warning, CAPTCHA, MFA challenge, access restriction, or other interruption that Pilot Logbook Pro does not support, you must follow the provider's instructions or use an alternative manual import method. You must not attempt to bypass the interruption.
5. Schedule data
When you connect a scheduling provider, Pilot Logbook Pro may receive schedule, roster, pairing, duty, flight, airport, aircraft, timing, and related information made available through that provider.
Schedule information may contain information relating to other individuals, including other crew members. You must use that information only for your own legitimate personal and professional purposes and must not share, publish, sell, distribute, or use it to monitor, harass, stalk, intimidate, or target another person.
Pilot Logbook Pro will handle schedule information in accordance with its Privacy Policy and will use reasonable safeguards appropriate to the sensitivity of the information.
6. Imported drafts and accuracy
Information retrieved from a third-party scheduling provider may be incomplete, delayed, inaccurate, incorrectly formatted, or unavailable.
Pilot Logbook Pro may convert retrieved schedule information into logbook entries, duty records, pairing information, calculations, or other drafts. These drafts are not official records.
You must review all imported drafts against your official airline records, applicable regulations, company manuals, and other authoritative sources before approving or relying on them.
Pilot Logbook Pro does not guarantee that imported information is complete, current, accurate, legally sufficient, or suitable for operational decision-making.
7. No operational reliance
Pilot Logbook Pro is not a substitute for your airline's official scheduling system, crew portal, dispatch or operations department, company manuals, regulatory publications, official weather or NOTAM sources, or instructions from air traffic control.
You must use official airline and regulatory sources for operational, safety, legality, fatigue, reporting, release, and duty decisions. See also §2 (Aviation, regulatory, and planning disclaimers).
8. User consent
By enabling a scheduling-provider connection, you authorize Pilot Logbook Pro to retrieve and process the information necessary to provide the requested feature.
You may disconnect the provider at any time through the application. Disconnecting will prevent future retrieval through that connection, but information already imported into your Pilot Logbook Pro account may remain until you delete it or it is deleted in accordance with the Privacy Policy and applicable retention practices.
9. No guarantee of employer acceptance
Pilot Logbook Pro does not guarantee that your employer, airline, union, scheduling provider, or aviation authority will permit your use of the connection or accept information retrieved through it.
You are responsible for complying with all applicable employer and provider rules. If you are uncertain whether use is permitted, do not enable the connection until you obtain clarification from your employer or scheduling provider.
10. Changes and discontinuation
Pilot Logbook Pro may modify, restrict, suspend, or discontinue any scheduling-provider connection at any time, including where the third-party provider changes its systems, terms, authentication requirements, technical interfaces, or access policies.
Pilot Logbook Pro will not attempt to bypass a provider's security controls or restrictions in order to preserve the connection.
11. Privacy Policy relationship
The collection, use, storage, deletion, disclosure, and protection of schedule information and authentication-related information are also governed by the Pilot Logbook Pro Privacy Policy.
If the connection involves personal information, the Privacy Policy identifies the categories of information involved, the purposes for which it is used, applicable service providers, retention practices, security safeguards, and available user controls (see Privacy Policy §7).
12. Legal review and interpretation
This section is intended to describe the operation and risks of scheduling-provider connections. It does not create permission from any airline or scheduling provider and does not limit any rights or obligations that cannot legally be limited.
6) Permissions and device features
Certain features may require permissions, such as calendar access (to read events for schedule imports), location access (to support mapping features and route display), and file/photo access (to import documents). You control whether to grant these permissions; denying them may limit features.
7) Third-party services and links
The Services may integrate with or depend on third-party platforms and SDKs (for example, Firebase/Google Cloud services; Stripe for web subscription payments; the Apple App Store and Google Play for mobile in-app subscriptions; Google Calendar APIs; Apple Calendar; airline scheduling platforms and calendar feeds; map providers such as Google Maps; and libraries used to parse PDF/Excel/CSV). Third-party services are governed by their own terms and privacy policies. We do not control third parties and are not responsible for their content, availability, security, or actions.
8) Subscriptions and billing
Paid plans. The Services offer optional paid tiers, currently Pro and Elite. Elite includes all Pro features plus additional airline, import, export, and support features.
Where you purchase. Web app (PWA) subscriptions are sold through Stripe. iOS subscriptions are sold through the Apple App Store (when available). Android subscriptions are sold through Google Play (when available). Web subscriptions are managed in the Stripe Customer Portal from within the App; mobile subscriptions are managed in your Apple ID or Google Play settings.
Auto-renewal. Paid subscriptions automatically renew unless you cancel before the renewal date.
Free trial (annual plans). Eligible new accounts may receive a 14-day free trial on annual Pro or Elite plans. Only one trial per account. If you do not cancel before the trial ends, your payment method is charged when the trial ends. Monthly plans are not eligible unless stated at checkout.
Cancellation. Cancel via the Stripe Customer Portal (web) or Apple/Google subscription settings (mobile). Cancel at period end to keep access until the current period expires.
Failed payments. Processors may retry failed charges and place subscriptions in a past-due or grace state. Update your payment method in the billing portal or platform account.
Refunds. Handled per Stripe, Apple, or Google policies. Contact support@pilotlogbook-pro.com. We do not store full payment card numbers.
9) Exports, sharing, and professional use
Review exports for accuracy and completeness, handle them securely, and ensure the format is acceptable to your recipient.
10) Acceptable use
You agree not to:
- Use the Services unlawfully or in violation of applicable regulations or third-party terms.
- Attempt unauthorized access to accounts, systems, or data.
- Interfere with or disrupt the Services or connected third-party systems.
- Circumvent access controls, security measures, or usage limits of the Services, airline scheduling providers, or other third-party platforms (including CAPTCHA, MFA, rate limits, or device restrictions).
- Upload malware or harmful code, or use the Services to distribute such content.
- Misrepresent data, impersonate others, or falsify logbook records.
11) Intellectual property
The Services are owned by the Operator and its licensors. You receive a limited, personal, non-transferable, non-exclusive, revocable license to use the Services for their intended purposes.
12) Changes to the Services
We may change or discontinue features and may update these Terms. Continued use after an updated effective date means you accept the updated Terms.
13) Suspension and termination
We may suspend or terminate access for violations or risk. Certain sections survive termination (including disclaimers and limitation of liability).
14) Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND DEFECTS. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including merchantability, fitness for a particular purpose, title, non-infringement, and that the Services will be accurate, uninterrupted, error-free, secure, or meet your requirements.
Without limiting the foregoing:
- We do not warrant that the Services will be uninterrupted, error-free, compatible with all devices, or free of harmful components.
- We do not warrant that imports (including schedule, calendar, or file imports) will be correct, complete, or timely.
- We do not warrant that calculations (day/night, currency/recency, duty/FDP summaries, or other derived values) are suitable for compliance or operational decisions.
- We use reasonable safeguards designed to protect the Services, but no system is perfectly secure. You use the Services at your own risk regarding unauthorized access, data loss, corruption, or security incidents.
15) Limitation of liability
To the maximum extent permitted by applicable law, the Operator and its affiliates, directors, officers, employees, agents, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, goodwill, data, employment opportunities, wages, business interruption, regulatory penalties, or reputational harm, arising out of or related to your use of (or inability to use) the Services.
Without limiting the foregoing, we will not be liable for damages arising from:
- Security incidents, including hacking, malware, phishing, unauthorized access, data breaches, or compromise of accounts or systems (whether affecting the Services, our providers, or third-party platforms), even if we have implemented reasonable safeguards.
- Third-party schedule or import failures, including missing or incorrect legs, wrong times, blocked sync, format changes, or outages of airline or scheduling systems.
- Reliance on any planning, compliance, or schedule-related output, including duty/FDP summaries, currency/recency views, day/night calculations, or imported draft flights.
To the extent liability is not otherwise excluded, the Operator's total liability for all claims arising in any 12-month period is limited to the greater of (a) amounts you paid (if any) for the Services in the 12 months before the event giving rise to the claim, or (b) USD $50.
Some jurisdictions do not allow certain exclusions or limitations. In those cases, the above limitations apply to the greatest extent permitted by applicable law. Mandatory consumer rights remain in force.
16) Indemnity
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless the Operator and its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: your User Content; your use of the Services; your connection to or import from airline or third-party scheduling systems; your violation of these Terms; your violation of any law, regulation, employer or airline policy, or third-party rights; or your reliance on imported schedule or planning outputs.
17) Dispute resolution and governing law
These Terms are governed by the laws of the jurisdiction in which the Operator is established, without regard to conflict-of-law rules. Mandatory consumer rights remain in force.
18) Contact
Support email: support@pilotlogbook-pro.com
Support page: https://www.pilotlogbook-pro.com/support